Frequently Asked Questions


How do I access my profile and make changes to my account information?

First, click "Log in" at the top of the page. Once you're logged in, you should see "{Your Name}", "Change password" and "Log out" at the top of each page. Click on your name to be redirected to your membership profile. From there, you can edit your information and find previous membership and event registration payments. You can also edit your privacy settings. If you're in our public directory, any information that is set to "Anybody" will be posted on your public directory profile. If you wish to be included in our public directories, submit your information for approval on the directory pages (see question below for instructions).

How do I request to be included in the public directories on the Austin AMFT website?

You must be a member to be included in our directories. You can find the Therapist Directory page here and the Supervision Directory page here. Have you submitted your info but aren't seeing yourself in the directory? Email to let us know. If you do see your information in the directory, but want to change what information is displayed on your public profile, log in to your account, navigate to your membership profile, and click on "Privacy."

How do I change the information displayed on the public directories on the Austin AMFT website?

You must be a member to be included in our directories. To edit your information, log in to your membership account. You can then click on your name in the top right hand corner of the page where you will be directed to your profile. From there, click 'Edit profile' to edit the information to be included in the online directory. Be sure to click the 'Save' button at the bottom of the page, and your directory listing will automatically be updated.

Will I be notified if my membership is expiring?

You'll receive three emails regarding membership expiration. One 14 days before your expiration date, another 7 days before your membership expires, and a final email on the day of your membership expiration.

How do I renew my membership?

First, click "Log in" at the top of the page. Once you're logged in, you should see "{Your Name}", "Change password" and "Log out" at the top of each page. Click on your name to be redirected to your membership profile. Click on the renewal button. Here you will be able to update your contact information and member directory information. If you have a discount code, enter it at the bottom of this page to receive your discount. Click “Update and next.” Once you review and confirm your information and pay the membership fee, your membership renewal is complete!

I received a discount code on my membership. How do I use it?

To use your 2021 discount, enter the code you received via email upon checkout. You must have been a member in 2020 in order to be eligible to receive the member appreciation discount. Note that this code is good for the entirety of 2021 and may be used whenever your membership expires. Our system will alert you via email when your membership is about to expire (see FAQ above for details).

I can't find a place to enter my 2021 membership discount code. Where do I enter it?

After clicking renewal on your profile page, you may enter your discount code on the same page where you update your contact information and directory information during the renewal process. The discount code box is at the very bottom of this page. Enter your code, and click “Update and next.” If your discount code is valid, it should be reflected on this page.


How many CEUs are offered for meetings and events?

You will earn 1 CEU hour for attending our regular monthly meetings/luncheons. Our August Ethics Event is 3 CEU hours. Each event registration page will list the amount of CEU hours to be earned for that particular event.

I'm a member trying to sign up for an event, and I'm unable to select membership pricing. How do I sign up for an event as a member?

In order to receive membership pricing for our monthly meetings, you must be a paid member through our website. If you're not already a member, click here to join. If you are a member, you must be logged in to your account to be able to select the membership pricing options for our events. If you are a member and you sign up for an event at a non-member rate you will not be issued a refund. 

I'm a student attending an in-person meeting for the first time and wish to receive my free lunch. How can I register for an event?

If you're a student registering for an in-person event for the first time, lunch is on us! Just be sure to sign up on our website as a Non-Member Student! Each time you come to a meeting and bring a student guest, you and your guest will each receive a free lunch! Click here to join as a Non-Member Student.

Are online CEU presentations recorded and accessible afterward?

Yes! If you're a current member, you will have access to past CEU and event recordings. You can find these under "For Therapists" > "Members Only - Speaker Presentations" | You must be logged in to access.

These recordings will not be accessible to non-members. If you're a non-member wishing to gain access to past recordings, you may do so by becoming a member!

I can't find the Zoom link or the CEU Evaluation Form for a virtual event I registered for. How can I access these?

If you registered for an event through our website, you will have received a confirmation email for your event registration. If you don't see either of these links or can't find the email, just return back to our Meetings & Events page and find the registration page for your specific event. Scroll down to find the "Zoom Event Link" and the "CEU Evaluation Form" links.


I would like to submit an advertisement to Austin AMFT's newsletter and/or website. Where can I submit information?

You can submit an ad and read more about our advertising policy here. Fill out the form to submit your ad for approval. If you are a member, your ad will be posted on the website upon approval. If you are a non-member, you will receive an email invoice with a link for payment; upon receipt of payment, your ad will be posted.

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