Frequently Asked Questions

Membership

How do I access my profile and make changes to my account information?

First, click "Log in" at the top of the page. Once you're logged in, you should see "{Your Name}", "Change password" and "Log out" at the top of each page. Click on your name to be redirected to your membership profile. From there, you can edit your information and find previous membership and event registration payments. You can also edit your privacy settings. If you're in our public directory, any information that is set to "Anybody" will be posted on your public directory profile. If you wish to be included in our public directories, submit your information for approval on the directory pages (see question below for instructions).

How do I request to be included in the public directories on the Austin AMFT website?

You must be a member to be included in our directories. You can find the Therapist Directory page here and the Supervision Directory page here. Have you submitted your info but aren't seeing yourself in the directory? Email info@austinamft.org to let us know. If you do see your information in the directory, but want to change what information is displayed on your public profile, log in to your account, navigate to your membership profile, and click on "Privacy."

Will I be notified if my membership is expiring?

You'll receive three emails regarding membership expiration. One 14 days before your expiration date, another 7 days before your membership expires, and a final email on the day of your membership expiration.

I received a discount code on my membership. How do I use it?

To use your 2021 discount, enter the code you received via email upon checkout. You must have been a member in 2020 in order to be eligible to receive the member appreciation discount. Note that this code is good for the entirety of 2021 and may be used whenever your membership expires. It may not be used to renew in 2020. Our system will alert you via email when your membership is about to expire (see FAQ above for details).


Events

How many CEUs are offered for meetings and events?

You will earn 1-2 CEU hours (depending on length of presentation) for attending our regular monthly meetings/luncheons. Our October Ethics Event is 3 CEU hours. Each event registration page should contain the amount of CEU hours earned.

I'm a member trying to sign up for an event, and I'm unable to select membership pricing. How do I sign up for an event as a member?

In order to receive membership pricing on our monthly luncheons, you must be a paid member through our website. If you're not already a member, click here to join. If you are a member, you must be logged in to your account to be able to select the membership pricing options for our events. If you are a member and you sign up for an event at a non-member rate you will not be issued a refund. 

I'm a student attending a meeting for the first time and wish to receive my free lunch. How can I register for an event?

If you're a student registering for an in-person event for the first time, lunch is on us! Just be sure to sign up on our website as a Non-Member Student! Each time you come to a meeting and bring a student guest, you and your guest will each receive a free lunch! Click here to join as a Non-Member Student.

Are online CEU presentations recorded and accessible afterward?

Yes! If you're a current member, you will have access to past CEU and event recordings. You can find these under "For Therapists" > "Members Only - Speaker Presentations" | www.austinamft.org/speaker-presentations. You must be logged in to access.

These recordings will not be accessible to non-members.

I can't find the Zoom link or the CEU Evaluation Form for an event I registered for. How can I access these?

You may have received a confirmation email for your event registration. If you don't see either of these links within the email, just return back to our website and find the registration page for your specific event. Scroll down to find the "Zoom Event Link" and the "CEU Evaluation Form." You can easily access event registration pages here: http://www.austinamft.org/meetings



advertising

I would like to submit an advertisement to Austin AMFT's newsletter and/or website. Where can I submit information?

You can submit an ad and read more about our advertising policy here. Fill out the form to submit your ad for approval. If you are a member, your ad will be posted on the website upon approval. If you are a non-member, you will receive an email invoice with a link for payment; upon receipt of payment, your ad will be posted.


Still not finding what your looking for? Feel free to email us at info@austinamft.org.

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